Privacy Policy

1. How We Use Your Personal Data

We use your personal data to operate, provide, develop, and improve the products and services that we offer, including the following:

• Registering you as a new customer.
• Processing your payment made on or through our platform.
• Processing and delivering your orders.
• Managing your relationship with us.
• Enabling you to participate in promotions, competitions, and surveys.
• Improving our website, applications, products, and services.
• Recommending/advertising products or services which may be of interest to you.
• Enabling you to access certain products and services offered by our partners and vendors.
• Complying with our legal obligations, including verifying your identity where necessary.
• Detecting fraud.

2. Legal basis for the processing of Personal Data

We will only process your personal data where we have a legal basis to do so. The legal basis will depend on the purposes for which we have collected and used your personal data. In almost every case, the legal basis will be one of the following:

• Consent: For example, where you have provided your consent to receive certain marketing from us. You can withdraw your consent at any time, including by clicking on the “unsubscribe” link at the bottom of any marketing email we send you.
• Our legitimate business interests: Where it is necessary for us to understand our customers, promote our services, and operate effectively, provided in each case that this is done in a legitimate way which does not unduly affect your privacy and other rights.
• Performance of a contract with you: This would also apply where we need to take steps prior to entering into a contract with you. For example, where you have purchased a product from us and we need to use your contact details and payment information in order to process your order and send the product to you.
• Compliance with law: Where we are subject to a legal obligation and need to use your personal data in order to comply with that obligation.

3. How We Share Your Personal Data

A. We may need to share your personal data with third parties for the following purposes:

• Payment processing: In order to provide effective and efficient payment processing services to you, we may be required to provide your personal data to third parties, including but not limited to relevant card schemes, acquirers, and regulatory bodies.
• Sale of products and services: Where applicable, in order to deliver products and services purchased on our marketplace from third parties, we may be required to provide your personal data to such third parties.
• Working with third-party service providers: We engage third parties to perform certain functions on our behalf. Examples include fulfilling orders for products or services, delivering packages, analyzing data, providing marketing assistance, processing payments, transmitting content, assessing and managing credit risk, and providing customer service.
• Business transfers: As we continue to develop our business, we might sell or buy other businesses or services. In such transactions, customer information may be transferred together with other business assets.
• Detecting fraud and abuse: We release account and other personal data to other companies and organizations for fraud protection and credit risk reduction, and to comply with applicable law.

B. When we share your personal data with third parties, we:

• require them to agree to use your data in accordance with the terms of this Privacy Notice, our Privacy Policy and in accordance with applicable law;
• Only permit them to process your personal data for specified purposes and in accordance with our instructions. We do not allow our third-party service providers to use your personal data for their own purposes.